FrameFerret: Privacy Policy

This policy covers the FrameFerret app for macOS. FrameFerret imports photos and videos from compatible cameras into Apple Photos or a folder you choose.

FrameFerret does not require an account. The app contains no advertising or third-party tracking tools.

Information on your Mac

FrameFerret processes camera transfers on your Mac and local network. It does not upload your photos, camera credentials, or import history to our servers.

The app uses and stores information needed to connect cameras, import files, avoid repeated imports, and show activity. This includes:

• Camera names, models, IP and MAC addresses, and connection settings.
• Destination settings and folder locations.
• File metadata, file identifiers, import history, and transfer results.

FrameFerret stores camera passwords in the macOS Keychain. Imported files can retain metadata such as capture dates and location information.

Permissions

FrameFerret uses permissions for these purposes:

• Local network: Find and connect to your cameras.
• Apple Photos: Import files, check for existing items, and remove imported items when you request it.
• Selected folders: Read, save, and manage imported files in the folder you choose.
• Notifications: Report import results.

You choose the destination. You can revoke Photos, local network, and notification permissions in macOS System Settings.

Logs and support

FrameFerret writes diagnostic messages to the macOS system log. Optional detailed log files are off by default.

Logs and exported reports can include filenames, folder paths, camera identifiers, network addresses, import results, and device or software details. Camera passwords are excluded.

FrameFerret does not upload these logs. You choose whether to export and share them.

If you contact us, we receive your email address, message, and any attachments. We use this information to provide support and investigate problems.

Retention and deletion

• Settings and import history: These remain on your Mac until you remove the stored app data.
• Camera passwords: Removing a camera in FrameFerret Settings also removes its saved password from the Keychain.
• Temporary transfer files: FrameFerret cleans these up after processing and removes older leftover copies at startup.
• Detailed log files: FrameFerret removes files older than 30 days at startup and when it starts a new daily log.
• System logs: macOS controls their retention.
• Exported logs: You control these copies and must delete them separately.
• Support records: We keep support emails, shared logs, and diagnostic reports only as long as needed for support and troubleshooting.

You can delete detailed logs in Settings > Logging > Delete Logs. Manage imported photos and videos in Apple Photos or your chosen folder.

Apple and cloud services

Apple handles App Store downloads and purchases under its App Store privacy policy.

Apple may share crash and usage reports with us when you enable sharing with app developers. You can change this in macOS analytics settings.

If you use TestFlight, Apple automatically collects and shares crash and usage information with us. Apple also shares feedback you submit. These records may include contact details, depending on how you join or submit feedback. See TestFlight and Privacy.

We use these reports for support and troubleshooting. Apple controls retention within its own services.

If you enable iCloud Photos, Apple can upload imported media to iCloud. A folder managed by another cloud service can also sync imported files. These services follow their own settings and privacy policies.

Changes to this policy

We may update this policy as FrameFerret changes. We will update the date on this page when we make changes.

Contact

For privacy questions, access requests, or deletion requests, email [email protected].